KM Professional Development Program Overview

This Knowledge Management (KM) - Knowledge Environment Engineering (KEE) Professional Development Training Program is the largest knowledge-based professional program in the world designed to provide education and support to serious knowledge-based practitioners.  More than 3500 professionals have enrolled in the program and workshops, representing organizations, governments and individuals worldwide.

This program prepares you for level 1 CKM®/CKEE™ certification awarded by the eKnowledgeCenter (eKC).

The program covers the management of human knowledge systems in business and government settings.  There are two ways to receive training: e-Learning with a four day face-to-face workshop or eLearning Only.  The e-Learning Only option includes an online workshop that simulates the training provided in the face-to-face workshop.  The face-to-face and online workshops are designed to train knowledge professionals on how to plan, analyze, design, manage, and monitor a knowledge-based initiative, based on two sample types of organizations: Retail and Consulting.  The goal is to give "hands-on" exposure that enables participants to add value to their companies and clients the day they return to work.  See Face-to-Face and Online Workshop Breakdown for class details. The training is a combination of self-paced e-Learning courses and either a four-day face-to-face workshop or an intense online workshop.

PROGRAMS

ASSOCIATE (LEVEL 1) CERTIFIED KNOWLEDGE MANAGER™ (CKM®)- CERTIFIED KNOWLEDGE ENVIRONMENT ENGINEER™ (CKEE™)

The combined Certified Knowledge Manager™ (CKM®)  & Knowledge Environment Engineer™ (CKEE™) program focuses on knowledge and innovation economics from the point of view of a manager or executive. The program is designed to equip a knowledge professional to assume the role of a senior manager, such as a Chief Knowledge Officer or Chief Innovation Officer, or to communicate with management regarding the strategic value of knowledge and to develop business plans and financial reports justifying the investment.  The training focuses on the strategic planning, financial planning, and analysis side of knowledge-based professions.

The program also focuses on designing successful knowledge processing environments. The majority of program time is spent on how to analyze, model, design, measure, and transform any environment to help an organization meet its goals faster and more effectively from a knowledge and innovation management perspective.

The Knowledge Management Certification Program was developed by the eKnowledgeCenter and is managed in compliance to certification standards of the Knowledge Management Certification Board (KMCB).

SENIOR (LEVEL 2) CERTIFIED KNOWLEDGE MANAGER™ (CKM®)/ KNOWLEDGE ECONOMICS

KNOWLEDGE MANAGEMENT CERTIFICATION TOPICS

Economics of Knowledge and Innovation - This section covers the natural knowledge processes of the organization and how to identify, model, measure, and manage those processes. Knowledge production, acquisition, diffusion, usage processes, sub-processes, and metrics will be covered in-depth. Reward systems, change management, organizational learning, facilitation, and other areas related to human and cultural factors will also be covered. The primary focus will be on the positive economic impact effect KM interventions can have on business profitability.

Information and Communications Technology - This section covers the use of computer hardware and software to support and improve knowledge production processes, i.e., creating knowledge application specifications for knowledge users, use of the Internet, groupware, workflow, video conferencing, wireless devices, optical character recognition, voice recognition, artificial intelligence, expert systems, discovery knowledge bases, electronic document management, and more.

The certification program focuses on the seamless integration of knowledge and activity across content domains, space, time, and people. Participants particularly focus on accelerating the creation and dissemination of new knowledge in groups, organizations, businesses, and scientific communities.  Participants will become familiar with:

• Cognitive dimensions of knowledge integration and interactivity
• Studies in communication and interaction across disciplines, languages, cultures
• Development of new forms of and tools for data gathering, such as sharable remote instruments and large-scale web-based experimentation
• New ways of transforming distributed information into seamlessly sharable, universally accessible knowledge
• Appropriate processing and integration of knowledge from different sources, domains, and non-text media
• New tools and means of working together over distance and time
• Effective socio-technical arrangements for teams, organizations, classrooms, or communities, working together over distance and time
• Ethical, legal, and social implications of new developments in accelerated knowledge creation
• Sustainable integration, long-term use, and life-cycle effectiveness of knowledge environments.

BECOMING CERTIFIED

• Review the Workshop Calendar and select a face-to-face workshop or the Distance Learning Only option.
• Submit your registration.  Registrations are reviewed and answered within 3 business days.
• When the registration fee has been paid, you will receive a login ID and active password.  Login and complete the Core e-Learning Courses in preparation for the face-to-face or online workshop.
• Once completed, take the intensive face-to-face workshop or interactive online workshop.
• Take additional e-Learning courses at your own pace.
• Take the examination.
• After successfully passing the certification examination, you'll receive your CKM®/CKEE™ certification.